• Unlimited 24/7 virtual care for non-emergent concerns: urgent issues, primary care touchpoints, medication management, and behavioral health check-ins.
• A Health Coach on your side to track goals, labs, and progress—plus proactive nudges to keep you in prevention mode.
• Care coordination & referrals for local checkups, vaccinations, routine labs, and minor procedures when warranted; results reviewed and documented.
• Medication support with safe refills and cost-smart options; during “Patient Mode” (when you’re actively ill), program funds may cover medications per plan terms.
• Clarity & predictability: no surprise bills; a simple monthly membership that travels with you.

Plan level: Affordable → Basic

• Access: Unlimited 24/7 virtual care (non-emergent): urgent concerns, primary care touchpoints, medication management, preventive counseling, behavioral health check-ins
• Health Coach: Prevention-focused oversight, goal tracking, and follow-ups; proactive digital nudges
• Care coordination: Referrals and closed-loop documentation for local visits when clinically appropriate
• In-person services (via Member Benefits funds): Eligible annual wellness visit, standard vaccinations, routine labs, and minor procedures by referral and per program terms
• Medications:Managed prescribing and refills; during Patient Mode, medications may be funded by program assurance reserves per plan terms
• Labs/diagnostics: Routine orders; local fulfillment; results review with documented communication
• Scope & limits: Non-emergency conditions; red-flag criteria escalate to in-person or higher-acuity settings
• Exclusions (summary): Emergency care, hospital/inpatient services, controlled-substance prescribing, elective/specialty procedures, and services outside program clinical scope
• Availability: Select states/regions (see checkout for current coverage)
• Add-ons (optional): Higher-tier memberships (Preferred, Silver, Gold, Platinum) and separate business coverage products may be available
• Disclosures: This membership is not insurance. For emergencies, call 911. Terms, eligibility, and covered in-person services/medications follow program rules and may vary by location.

Membership Details

• Plan level: Premium → Silver
• Includes:Everything in Preferred, plus tighter prevention cadence and concierge-level coordination
• Access: Unlimited 24/7 virtual care (non-emergent): urgent issues, primary care touchpoints, medication management, preventive counseling, behavioral health check-ins
• Health Coach cadence:Every-other-month check-ins (6×/yr); goal tracking; care-gap closure; personalized plans for weight, nutrition, fitness, sleep, stress
• Preventive labs:Biannual core panel (clinician-ordered) with targeted add-ons when appropriate; local fulfillment; results review; documented plan updates
• Chronic support: Protocolized follow-ups for stable conditions; home readings reviewed when available; escalation criteria clearly defined
• Care coordination:Priority scheduling and navigation for local checkups, vaccinations, routine labs, and minor procedures; closed-loop documentation
• In-person services (via Member Benefits funds): Eligible services paid per program terms when referred and clinically appropriate
• Medications: Optimization & synchronization; safe refills; cost-smart alternatives; during Patient Mode, medications may be funded by program assurance reserves per plan terms
• Remote tracking (optional): Integration of home measurements or devices when available; data reviewed during follow-ups
• Wellness Score (WS): Annual metric (Jan 1–Dec 31; final Mar 31) guiding prevention cadence/incentives; does not change dues within the plan year
• Scope & limits: Non-emergent care; red-flag criteria escalate to in-person or higher-acuity settings
• Exclusions (summary): Emergency care, hospital/inpatient services, controlled-substance prescribing, elective/specialty procedures, services outside program clinical scope
• Availability: Select states/regions (see checkout for current coverage)
• Upgrades:Gold adds advanced prevention options and concierge touches; Platinum is the highest level of continuity and coordination
• Disclosures: This membership is not insurance. For emergencies, call 911. Terms, eligibility, and covered services/medications follow program rules and may vary by location.

Membership Details

• Plan level: Premium → Gold
• Includes:Everything in Silver, plus monthly cadence, quarterly labs, and concierge coordination
• Access: Unlimited 24/7 virtual care (non-emergent): urgent issues, primary care touchpoints, medication management, preventive counseling, behavioral health check-ins
• Health Coach cadence:Monthly check-ins (12×/yr); goal tracking; care-gap closure; personalized plans for weight, nutrition, fitness, sleep, stress
• Preventive labs:Quarterly core panel (clinician-ordered) with targeted add-ons when appropriate; local fulfillment; results review; plan updates documented
• Chronic support: Structured, multi-condition pathways; medication therapy reviews; home readings reviewed when available; clear escalation criteria
• Care coordination:Concierge scheduling & navigation for local checkups, vaccinations, routine labs, and minor procedures; closed-loop documentation; same-clinician continuity when feasible
• In-person services (via Member Benefits funds): Eligible services paid per program terms when referred and clinically appropriate
• Medications: Optimization & synchronization; safe refills; cost-smart alternatives; during Patient Mode, medications may be funded by program assurance reserves per plan terms; local pickup/delivery where offered
• Remote tracking: Ongoing review of home measurements/devices where available (reviewed during scheduled follow-ups; not continuous monitoring)
• Advanced prevention options (optional): Preferred member pricing for DNA-informed prevention and other add-ons when offered
• Wellness Score (WS): Annual metric (Jan 1–Dec 31; final Mar 31) guiding prevention cadence/incentives; does not change dues within the plan year
• Scope & limits: Non-emergent care; red-flag criteria escalate to in-person or higher-acuity settings
• Exclusions (summary): Emergency care, hospital/inpatient services, controlled-substance prescribing, elective/specialty procedures, services outside program clinical scope
• Availability: Select states/regions (see checkout for current coverage)
• Upgrade path:Platinum adds maximum continuity, expanded prevention options, and top-tier concierge coordination
• Disclosures: This membership is not insurance. For emergencies, call 911. Terms, eligibility, and covered services/medications follow program rules and may vary by location.

Product Details

• Plan level: Highest → Platinum
• Includes:Everything in Gold, plus weekly cadence, comprehensive baseline labs, advanced prevention credit, and white-glove coordination
• Access: Unlimited 24/7 virtual care (non-emergent) with priority response for messages and visits
• Health Coach cadence:Weekly touchpoints (up to 4×/mo.); dynamic goals; rapid care-gap closure; personalized plans for weight, nutrition, fitness, sleep, stress
• Preventive labs:Comprehensive baseline panel in first 30 days, then targeted biomarkers at clinician discretion; local fulfillment; results review; plan updates documented
• Advanced prevention (included/credit): DNA-informed insights and similar options when available; integrated into coaching and clinical follow-ups
• Chronic support: Multi-condition pathways; medication therapy reviews; care conferences/second opinions coordinated as needed
• Care coordination:Concierge scheduling & navigation for local checkups, vaccinations, routine labs, minor procedures; closed-loop documentation; same-clinician continuity when feasible
• In-person services (via Member Benefits funds): Eligible services paid per program terms when referred and clinically appropriate
• Medications: Optimization & synchronization; safe refills; cost-smart alternatives; during Patient Mode, medications may be funded by assurance reserves per plan terms; local pickup/delivery where offered
• Remote tracking: Expanded review of home measurements/devices where available; thresholds-based outreach during scheduled follow-ups (not continuous monitoring)
• Travel/relocation assistance: Coordination of labs, referrals, and prescriptions across service areas when possible
• Wellness Score (WS): Annual metric (Jan 1–Dec 31; final Mar 31) guiding prevention cadence/incentives; does not change dues within the plan year
• Scope & limits: Non-emergent care only; red-flag criteria escalate to in-person or higher-acuity settings
• Exclusions (summary): Emergency care, hospital/inpatient services, controlled-substance prescribing, elective/specialty procedures, services outside program clinical scope
• Availability: Select states/regions (see checkout for current coverage)
• Disclosures: This membership is not insurance. For emergencies, call 911. Terms, eligibility, and covered services/medications follow program rules and may vary by location.